Thank you for choosing Emerald Integrations for your automotive enhancement needs. We stand by the quality of our products and are committed to providing you with the best experience possible. Here's everything you need to know about our warranty:
1 Year Warranty:
We offer a comprehensive 1-year warranty on all parts sold and shipped by us. This warranty coverage starts from the delivery date of the product. During this period, we will address any defects in materials or workmanship that may arise under normal use.
Extended Warranty Options:
For certain systems, we provide the opportunity to extend your warranty. This includes an extended warranty of 1-2 years, resulting in a total warranty period of 2-3 years. This extended coverage comes at a flat fee, ensuring you have peace of mind for an even longer duration.
Warranty Exchanges and Shipping:
In the rare event that you need to utilize our warranty coverage, please note that all warranty exchanges require the customer to cover the shipping costs for both returning the item to us for inspection and receiving the replacement item. This ensures a fair and transparent process for all parties involved.
Starting the Warranty Process:
To initiate the warranty process, please begin by reviewing the information on our Returns Page. This page provides comprehensive details on how to proceed with warranty-related matters.
Questions or Assistance:
Should you have any further questions or need assistance with our warranty policy, feel free to reach out to us through our Contact Us Page. We're here to clarify any doubts and support you through the warranty process.
We take pride in our products and are dedicated to ensuring your experience with Emerald Integrations is nothing short of exceptional. Thank you for choosing us as your trusted partner for enhancing your automotive journey.