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Support

 

At Emerald, we want to ensure your thorough satisfaction with your experience. For your convenience, we have assembled a team of qualified associates waiting to assist you. Operators are available during our normal business hours, Monday - Thursday 8:00 AM - 5:00 PM (PST) and Friday 8:00 AM - 4:00 PM (PST).Emerald

For installation support, we recommend that you first contact the dealership, body shop, or location that installed our system(s) for you to ensure that the appropriate measures were taken during the installation process. Please address them with any concerns, so that they remedy any technical issue you may be experiencing. For any additional customer support inquiries, please feel free to contact us. Live technical support agents are available Mondaay - Thursday 12 PM - 5 PM (PST) and Friday from 12 PM - 4PM (PST).  Online support is available during all normal office hours and on the weekend from 12 PM - 5 PM (PST).

Emerald Integrations is a retail and wholesale distributor of vehicle electronic components, specializing in car safety.  Emerald tests each product individually to ensure optimal performance and is not responsible for any negligence or damages caused by the installation process.  Should a customer request assistance in finding an installer, Emerald holds no liability for any installers recommended by Emerald, it's employees or affiliates.